Calling a customer become very easy through click to call process on LMSBaba™. You just need to click on call button and it will connect you with your buyer. At the same time system will record all conversation for your future reference. Please note that Click to Call API is a 3rd party service & LMSBaba™ will enables you to integrate your API Key.
SMS and text messaging in a CRM system refers to the integration of text messaging as a communication channel within the CRM platform. This allows sales and customer service teams to send and receive text messages directly from the CRM system, providing a convenient and efficient way to communicate with customers. The SMS and text messaging feature integrates with the CRM database, providing teams with access to customer information, including phone numbers, during text conversations. This feature can be used for a variety of purposes, such as sending appointment reminders, marketing messages, or responding to customer inquiries. By integrating text messaging into the CRM system, teams can improve their customer engagement and increase customer satisfaction.